Policies
Returns & Warranty
Lumenx Electrical Private Limited · GSTIN 27AAQCA7065A1ZN · Last updated 25 Oct 2026
Replacement guarantee
All Lumenx products carry a 1-year replacement guarantee from the date of the bill.
How to claim
- Contact your dealer, or WhatsApp us on +91 81690 32935 with the bill number and a photo of the product.
- Return the product with its bill. After checking, a defective product within the guarantee period is replaced.
Not covered
Physical damage, wrong wiring or installation, over-voltage, burnt terminals from loose connections, or tampering.
Wrong or damaged delivery
Please report within 48 hours of delivery with photos and we will arrange a replacement.